Impact House Belem Hotel - Lisbon

I absolutely adored the cozy and charming atmosphere of the hotel's decoration. The vintage furnishings and beautiful artwork created a warm and inviting ambiance. It felt like stepping back in time to a simpler, more elegant era. The general areas were also thoughtfully designed, with comfortable seating and plenty of natural light. As a senior woman, I found the hotel's accessibility to be excellent. The hallways were wide enough for me to navigate easily with my walker, and there were no stairs to contend with. It made my stay comfortable and hassle-free.

The only thing I would ask for a better vacation for senior people is more attentive and understanding staff. Some of the children working there seemed a bit disinterested and lacked proper training in customer service.

I was truly impressed with the elegant and charming decor of the hotel. The vintage furniture and beautiful artwork created a cozy and nostalgic ambiance, reminiscent of a bygone era. The general areas of the hotel were well-maintained and clean, making it easy for senior people like me to navigate around. I particularly loved the peaceful terrace where I could relax and enjoy the lovely garden views. It was a delightful place to unwind and read a book.

Perhaps one area that could be improved for a better vacation experience for senior people would be the assistance provided by the staff. While the children working there were friendly, I would have appreciated more personalized attention and assistance with organizing activities or finding local attractions suitable for senior guests.

The hotel has a friendly staff that tries to help you with everything. The facility itself is well-maintained, and the pool is a plus. This hotel also focuses on eco-friendliness, excellent, and the breakfast consists of locally-produced food.

All was perfect.

It had a good pool to relax with good garden space, perfect for sunbathing. the staff was accommodating and welcoming since my arrival. the breakfast is included which is always a plus.

The beds can be bothersome with constant shaking and they are not stable enough. the bathroom leaves a lot to be desired in terms of cleanliness and seems quite old.

The hostel is located quite far from the city center, which can make it difficult to get around and can be expensive. the beds are quite squeaky and may not be the most comfortable. the food is excellent, with a variety of vegan and mixed options, and the staff is friendly and welcoming. the hostel also has a beautiful garden with a pool, which is a great place to relax.

The communal bathrooms are not very clean and can be quite chaotic, which can make it uncomfortable to use the facilities.

The outdoor swimming pool was like a hidden oasis, perfect for cooling off after a long day of exploring. It felt like diving into a crystal-clear lagoon, with the sun sparkling on the water.

Thin towels.

I recently stayed at Impact House Belem for a few days. The staff was incredibly friendly and helpful, assisting me with printing important documents and speaking multiple languages. I was impressed by their commitment to social and environmental projects, reducing CO² and supporting those in need. The presence of volunteers from around the world added a unique and vibrant atmosphere. The hotel had a nice pool and terrace with reasonably priced food and drinks, which I enjoyed. it was a pleasant stay.

100% Recommend this hotel.

This hotel exceeded my expectations, providing a luxurious and comfortable stay. the exclusive amenities such as the spa and outdoor swimming pool were exceptional. the staff offered amazing service and the restaurant provided delicious options for dinner.

One minor issue was the lack of live entertainment, but this was not a major concern as the hotel offered a comfortable leisure/TV room. this venue fulfilled all of my luxurious needs and provided an unforgettable experience.

The Christmas experience at the hotel was amazing! The communal areas were cozy and comfortable, making it easy to relax and feel at home. The breakfast consisted of locally sourced food that was delicious, adding to the overall experience. The hotel's location was perfect for exploring the sights and sounds of the nearby area. I also loved the fact that there were yoga classes and bikes for rent, making it easy to stay active during my stay.

The room cleanliness was not up to par. The bathroom could have been cleaner, and there were some hairs on the floor that made me uncomfortable.

The team is helpful and multilingual, with nice volunteers. Social and environmental projects. Nice living room, fast internet. Clean swimming pool, well-maintained garden. Friendly staff, good food options. Sustainable and educational.

Cannot find any fault.

I always return to this amazing place. They once returned my lost jewelry. It has Wi-Fi, a restaurant, a business center, and a game room. Perfect for my romantic getaways. Never regret staying here.